PIKATAN, I. R.; SUNARYO, T.; MANGANI, K. S. Implementation of Operational Risk Management in Teller Units at Bank BCA KCU X. Jurnal Indonesia Sosial Sains, [S. l.], v. 5, n. 07, p. 1862–1881, 2024. DOI: 10.59141/jiss.v5i07.1193. Disponível em: https://www.jiss.publikasiindonesia.id.solusipublish.com/index.php/jiss/article/view/1193. Acesso em: 26 dec. 2025.