From Digital Content to Corporate Brand Legitimacy: Transmedia Storytelling and Corporate Identity Mix in Grindboys

Authors

  • Ega Rizky Universitas Paramadina, Indonesia
  • Yusuf Bagas Bilowo Universitas Paramadina, Indonesia

DOI:

https://doi.org/10.59141/jiss.v7i5.2324

Keywords:

Corporate Communication, Transmedia Storytelling, Corporate Identity Mix, Brand Legitimacy, Creative Industry

Abstract

The rapid expansion of digital media has reshaped corporate communication, enabling non-traditional actors to evolve into organizational entities with recognizable identities and legitimacy claims. This article examines the transformation of Grindboys from a digital content creator collective into a community-based corporate brand within Indonesia’s contemporary creative industry, focusing on how transmedia storytelling and the corporate identity mix function as strategies for constructing collective identity and brand legitimacy. Grindboys develops narratives centered on friendship, everyday experiences, and shared cultural values across digital platforms such as YouTube, Instagram, and TikTok, which are extended into physical spaces (Warkopolim) and commercial expressions through merchandise. The findings indicate that Grindboys develops narratives centered on friendship, everyday experiences, and shared cultural values across digital platforms, which are extended into physical spaces and commercial expressions through merchandise. The integration of cross-media narratives with the symbolic, communicative, and behavioral dimensions of corporate identity produces a coherent and immersive brand experience, positioning audiences as active stakeholders in meaning-making and contributing to the sustainability of brand legitimacy. This study concludes that brand legitimacy can be formed discursively through repetitive, consistent, and distributed communication practices across media, rather than through formal institutional claims. The theoretical contribution lies in integrating transmedia storytelling and corporate identity mix frameworks in the context of community-based creative entities, while the practical contribution offers strategic guidance for creative industry practitioners in designing narrative-consistent, cross-media communication strategies.

References

Balmer, J. M. T. (2001). Corporate identity, corporate branding and corporate marketing: Seeing through the fog. European Journal of Marketing, 35(3–4), 248–291. https://doi.org/10.1108/03090560110694763

Balmer, J. M. T., & Soenen, G. B. (1999). The ACID test of corporate identity management. Journal of Marketing Management, 15(1–3), 69–92. https://doi.org/10.1362/026725799784870441

Castells, M. (2010). The rise of the network society (2nd ed.). Wiley-Blackwell.

Cornelissen, J. (2020). Corporate communication: A guide to theory and practice (6th ed.). SAGE Publications.

Deephouse, D. L., & Suchman, M. (2008). Legitimacy in organizational institutionalism. In R. Greenwood, C. Oliver, K. Sahlin, & R. Suddaby (Eds.), The SAGE handbook of organizational institutionalism (pp. 49–77). SAGE Publications.

Denzin, N. K. (2012). Triangulation 2.0. Journal of Mixed Methods Research, 6(2), 80–88. https://doi.org/10.1177/1558689812437186

Eisenegger, M., & Schäfer, M. S. (2023). Reconceptualizing public sphere(s) in the digital age? On the role and future of public sphere theory. Communication Theory, 33(2–3), 61–69.

Fuchs, C. (2022). Digital democracy and the digital public sphere: Media, communication and society (Vol. 6). Routledge.

Holt, D. B. (2004). How brands become icons: The principles of cultural branding. Harvard Business School Press.

Jenkins, H. (2006). Convergence culture: Where old and new media collide. New York University Press.

Jenkins, H. (2009). Transmedia storytelling 101. Confessions of an Aca-Fan. https://henryjenkins.org

Jenkins, H., Ito, M., & boyd, d. (2016). By any media necessary: The new youth activism. New York University Press.

Kustritz, A. (2018). Transmedia serial narration: Crossroads of media, story, and time. M/C Journal, 21(1). https://doi.org/10.5204/mcj.1369

Ngo, Q. D., & Ngo, T. L. (2026). Knowledge ecosystem integration in digital transformation: A configurational analysis of anticipatory governance, creative behaviour and digital culture in cultural industries. Journal of Knowledge Management, 30(2), 824–845.

Pravdová, H., Radošinská, J., & Mago, Z. (2023). Monetization in creative industries: Culture, media, digital games. Wolters Kluwer.

Reinikainen, H., & Valentini, C. (2023). Digital corporate communication and public sector organizations. In Handbook on digital corporate communication (pp. 400–412). Edward Elgar Publishing.

Sampson, A., & Markelj, J. (2023). The perilous potential of the blur: Digital cultures within zones of indistinction. The Journal of Media Art Study and Theory, 4, 1–27.

Scolari, C. A. (2016). Transmedia storytelling, brands, narratives, and storyworlds. In I. Ibrus & C. A. Scolari (Eds.), Crossmedia innovations: Texts, markets, institutions (pp. 181–202). Peter Lang.

Sevignani, S. (2022). Digital transformations and the ideological formation of the public sphere: Hegemonic, populist, or popular communication? Theory, Culture & Society, 39(4), 91–109.

Suchman, M. C. (1995). Managing legitimacy: Strategic and institutional approaches. Academy of Management Review, 20(3), 571–610. https://doi.org/10.5465/amr.1995.9508080331

Widjanarko, P., & Chusjairi, J. A. (2025). Transmedia-organizing in preventing/countering violent extremism (P/CVE) initiatives in Indonesia. Interaksi: Jurnal Ilmu Komunikasi, 14(1), 138–163. https://doi.org/10.14710/interaksi.14.1.138-163

Yuan, J. E. (2025). Making virtual celebrity: Platformization and intermediation in digital cultural production. International Journal of Cultural Studies, 28(1), 316–331.

Downloads

Published

2026-05-15

How to Cite

Rizky, E., & Bilowo, Y. B. (2026). From Digital Content to Corporate Brand Legitimacy: Transmedia Storytelling and Corporate Identity Mix in Grindboys. Jurnal Indonesia Sosial Sains, 7(5), 1542–1551. https://doi.org/10.59141/jiss.v7i5.2324